Ticketing Information

Tickets for events can be purchased using the following methods:

Accepted Methods of Payment

American Express, Mastercard, Visa, Discover, and Cash.

No Refunds. No Exchanges. Ticket prices, show lineup & production setup are all subject to change without notice.


Ticket Office Hours

Ticket Office Hours: Monday - Friday from 12 PM - 2 PM. 

Ticket Call Center Hours: Monday - Friday from 10 AM - 6 PM

For ticket inquiries, please e-mail: [email protected]

The ticket office is located in front of Infinite Energy Arena.

The Ticket Office is closed on the following holidays: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after, Christmas Eve, Christmas Day and New Year's Eve.

Event Hours

  • Monday through Friday 10:00 AM through the start of the show.
  • Saturday and Sunday on event days only.
    • On weekends, the Ticket Office typically opens at 12:00 PM (noon) and closes at the start of the event.

Please note that the exact closing times of the Ticket Office vary per event.

Contact Information

  • Address: 6400 Sugarloaf Parkway Duluth, GA 30097
  • Email Address: [email protected]
  • Tickets: (770) 626-2464