Infinite Energy Center
6400 Sugarloaf Parkway
Duluth, Georgia 30097

Administration Office: 770-813-7500
TDD/TTY: 770-813-7503
Tickets: (770) 626-2464

E-mail Address: [email protected]

Infinite Energy Center Staff Directory


Joseph L. Dennis, Jr. – General Manager
Christy Smith – Executive Assistant to the General Manager
Cheryl Alicea – Human Resources Manager

Booking and Sales

Dan Markham – Executive Director of Sales, Booking and Event Management
Christina Howell-Scott - Senior Sales Manager
Katie Loftus – Booking Manager
Chris Muller – Sales Manager
Jennifer Gordon – Sales Manager

Event Services

BK Jackson - Senior Event Manager
Shannel Ortega - Event Manager
Matt Ficklen - Event Coordinator

Guest Services

Ron Jackson - Executive Director of Guest Services
Kathryn Carlson - Guest Services and Front of House Manager

Marketing and Business Development

Robyn Ali – Executive Director of Marketing & Business Development
Marcia Powell – Marketing Communications Manager
Ed Boone – Marketing Communications Coordinator
Michelle Juda – Group Sales & Marketing Assistant
Alex Zurhorst – Creative Coordinator
William Howard – Digital Media Coordinator

Kevin Gibson – Business Development Manager

Premium Services

Nancy Golden – Director of Premium Services
Annette Bowen - Premium Services Assistant


Tim Vogt - Executive Director of Operations
Neal Humphreys – Director of Operations
Jordan Hopkins – Arena Event Coordinator
Ian Medlam – Senior Operations Manager

Information Technology

Selina Parks – Deputy Director of IT, Tech Services & Theater
Walter Poole – Information Systems Manager
Carlos Marco – Information Systems Technician


Rhett Smathers – Executive Director of Finance
Jennifer Silas – Accounting Manager
Lisa Webb – Event Accountant
Honey Greene – Accounts Receivable & Billing Administrator
Cathy Sabella – Accounts Payable Administrator

Ticket Office

Kim Kettler – Box Office Manager 
TBD – Assistant Box Office Manager
Amelia Calulot - Ticket Office Coordinator 
Alan Stearns – Ticket Office Lead Supervisor

Michelle Juda – Group Sales Representative


Lisa Dominguez – Security Manager
George Ranney – Safety Specialist 
Karen Lide – Shipping & Receiving Clerk

Vendor Staff Directory

Proof of the Pudding

Darryl Willms – General Manager
Libby MacConaugha – Catering Sales Manager
Candice Kirkpatrick – Catering Sales Executive
Randy Robinson - Arena General Manager
Al Ciccone - Arena Manager


B.K. Jackson- AV Director